Shipping & Returns
Shipping
- Standard Shipping: Flat fee of €6.50 per order (Europe-wide, excluding Iceland).
- Method: Shipped via reliable carriers for secure delivery.
-
Lead Times:
- In Stock: 1-3 business days.
- Made to Order: 6-8 weeks (exact time confirmed at checkout).
- Mixed Orders: Ships when all items are ready (contact us for split shipments).
Returns
Eligibility: Store credit within 10 days (excludes custom/final sale items).
Process: Email contact@aseae.com ;for authorization.
Conditions: Unworn, original packaging. Late returns denied.
Costs: Customer covers return shipping; original fees non-refundable.
Damage & Repairs
Report defects within 48 hours;with order details + photos.
Third-Party Purchases
Subject to retailer’s policies. We do not manage external purchases.
Contact: contact@aseae.com